Knowledge workers are central to an organisation’s success – yet the tools they must use often stand in the way of maximising their productivity. ACTIVE addresses the need for greater knowledge worker productivity with three integrated research themes: easier sharing of information through a combination of formal techniques based on ontologies and informal techniques based on user tags – so-called folksonomies; sharing and reusing informal knowledge processes – by learning those knowledge processes from the user’s behaviour; and understanding the user’s context – so as to tailor the information presented to the user to fit the current task. The results of ACTIVE are relevant to all knowledge work; they are being validated in the domains of consultancy, telecommunications and engineering.
ACTIVE aims to increase the productivity of knowledge workers in a pro-active, contextualised, yet easy and unobtrusive way. The aim is to convert tacit and unshared knowledge – the "hidden intelligence" of enterprises – into transferable, interoperable and actionable knowledge to support seamless collaboration and to enable problem solving. A key aspect will be the support for informal procedural knowledge - the informal collaboration and problem-solving tasks that drive much knowledge work in the enterprise.
ACTIVE will integrate into highly innovative application systems, concepts, methods and tools.
Paquetes de trabajo en donde participa iSOCO
WP2 – Context and Knowledge Process Mining
WP3 – Pro-active Knowledge Processes Support
WP4 – Cost, benefits, and incentives
WP5 – Knowledge Workspace
WP6 – Integration
WP11 – Exploitation and dissemination (liderado por iSOCO)
Carlos Ruiz (firstname.lastname@example.org)
Jesús Contreras (email@example.com)
Social Software and Web 2.0
Context Mining, Context Modelling, and Context Sensitive Task Management
Knowledge Process Mining, Knowledge Process Modelling and Pro-Active Knowledge Process Support