XS4ME The competitive environment has forced many companies to upgrade its customer services. Customer self-management is growing by means of the Frequent Asked Questions (FAQs) sections. XS4ME uses Semantic Web Technology for a better access to frequent questions based on meaning instead of keywords.
Semantic Search Engine Search engines, as we know them nowadays, accept the input of keywords and generate as output a list of links towards documents that contain those keywords. The quality of these results is determined mainly by the classification they make of those lists. (Google is one of the best). The semantic browser we present has two principal advantages compared with the traditional search engine: The requests are formulated in Plain language and the result is the information we are looking for, not just a list of documents.
Knowledge Parser Knowledge Parser (KP) is framework software that enables the automatic extraction of data from on-line sources, storing it locally in a structured form. The automatic and strong extraction accomplished by Knowledge Parser is directed toward businesses that need structured data from scattered on-line sources and do not want to invest time and/or the money necessary to construct ad hoc extraction software or handle frequent changes in the data source.
Semantic Service Oriented Architecture Semantic Service-Oriented Architecture (SSOA) facilitates the scalable and controlled introduction of applications (EAI, Enterprise Application Integration). This solution is aimed at companies that face the problem of heterogeneous IT´s infrastructure and need to solve it in a practical and economic way. Unlike current solutions based on CORBA or RMI, SSOA doesn’t require any changes in the existing applications and its semantic components are based on standards that assure its scalability for long-term projects.
KPONTOLOGY
KPONTOLOGY is a library for managing ontologies, based on an interface with a high level of abstraction that lets us use different technology like JENA, Sesame or WebODE.
